Frequently Asked Questions:
Getting Started:
What is Haggle-Mania?
How do I join?
I forgot my user name or password. How do I log back
into the site?
How do I change my password?
Can I change my Haggle-Mania username?
How do I change the email address tied to my Haggle-Mania
user name?
Do I have to sign up to upload videos?
Can I show more than one item per post?
Can I post more than one item?
Am I charged a commission when I sell an item or
service?
How does the buyer pay for the item?
Do you save my search history?
How do I get back to a video I watched a couple of
minutes ago?
Your Videos:
How do I upload a video?
What kinds of video content can I upload?
What video file formats can I upload?
How do I edit my video?
How does the user view my ad?
How long will my video take to upload?
How long are my videos available on Haggle-Mania?
Can I replace a video and retain the old view count
and posting number?
How long can my video be?
Is there a limit to how many videos I can upload?
Do I have to have a camcorder to make videos?
How do I make a video?
How do I use my webcam with Haggle-Mania?
How do I remove one of my videos?
How do I change or add to the information I entered
about my video?
What should I put in my video description (Title/Text
Message)?
Advanced:
How do I watch a video on my mobile device?
Does the user have to type in the URL for Haggle-Mania
each time he wants to go to Haggle-Mania?
Can all phones access Haggle-Mania?
What is an .MSWMM file?
What is a .mov file?
Are all Haggle-Mania videos available on Haggle-Mania
Mobile?
How do I navigate the Haggle-Mania Mobile Web site?
How do I find videos to watch?
Policies:
Why was my account suspended?
How does Haggle-Mania handle inappropriate content?
Why was my video taken down?
How do I report copyright infringement?
How do I file a counter notice?
What if I believe I have been falsely accused of
copyright infringement?
What is your policy on copyright infringement?
Why was my video removed for copyright while similar
videos were not?
Why can't I hear the audio when I'm watching a video?
Troubleshooting:
My upload had been running a long time and hasn't
completed. What should I do?
What does "Invalid file format error" mean?
I keep being asked to log in, even though I entered
my username and password correctly. What should I do?
Failed (invalid file format)
Failed (unable to convert video file)
Rejected (Terms of Use violation)
Getting Started:
What is Haggle-Mania?
Haggle-Mania.com is an online marketplace for individuals who want to buy or sell
products using a video presentation of the product they intend to sell/buy. It’s
a platform that provides its sellers/buyers to offer best prices for their product,
buy products at best prices or go for best deals.
Top
How do I join?
To become a member of Haggle-Mania, go to the "Sign In" section
on the front page, and
enter information to register yourself. Then click the "Submit" button and you're
done.
Top
I forgot my user name or password.
How do I log back into the site?
If you forgot your password, you can retrieve it
Here
If you forgot your user name, you will have to sign up again through “Sign In”
Top
How do I change my password?
- Log in with your user name and current password.
- Click the "Change Password" link in the menu at the upper-left-hand corner.
- Enter your current Haggle-Mania password.
- Enter your new password in the "New Password" field and the "Confirm New Password"
field.
- Click the "Update" button.
Top
Can I change my Haggle-Mania username?
Currently, you cannot change your username— there is simply too much information
tied to each account. You may, however, sign up for a new account with the username
that you desire. Membership is absolutely free!!
Top
How do I change the email address
tied to my Haggle-Mania user name?
- Log in with your user name and password.
- Click the "My Profile" link in the upper-left-hand corner
- Click into the “E-Mail Address” field.
- Type your new email address into the Email Address field.
- Click the "Update" button.
Top
Do I have to sign up to upload videos?
Yes. Since videos are attached to your profile, you must sign up as a member to
upload videos. Becoming a member also allows you to save videos, edit them, and
set display time, along with many other features.
Top
Can I show more than one item per post?
We suggest that you list one item per posting so that the title line will fit the
item you are selling. However, if you have similar items like two motorcycles
or two cars that are both SUV’s the same title line and price will exactly describe
all the items you have for sale. Therefore, this will be permitted.
Top
Can I post more than one item?
Yes, you can post as many items as you would like. You are charged for each
post on a per daily basis. Therefore, if you have 10 items posted, each post
will cost $1 per day for a total of $10 for that day.
Top
Am I charged a commission when I sell an item or service?
No, the daily posting fee is all that you are charged.
Top
How does the buyer pay for the item?
Haggle-Mania provides a platform to introduce the buyer and seller. The buyer
and seller can determine the payment terms and in most cases the buyer and seller
will deal in person at the local level. Therefore, in local transactions,
paying cash is a great motivator to get the best deal.
Top
Do you save my search history?
No. Haggle-Mania doesn't save your searches, but your browser probably does. You
can save the link of the videos viewed along with the posting numbers for later
review.
Top
How do I get back to a video I watched
a couple of minutes ago?
You can save the link of the videos viewed along with the posting numbers for later
review.
Top
Your Videos:
How do I upload a video?
Once you’ve finished editing your video, make sure it's no more than 30 seconds
and you're ready to upload it in any format:
- Click "Upload Post" in the upper-left-hand corner of your Haggle-Mania account.
- Enter all the information about your video as, including Title, Description, Country,
Category, The Start and End date between which you want your ad to be visible to
the viewers etc. The more information you include, the easier it is for users to
contact you through your ads!
- Click the "Browse" button to browse for the video/audio/picture files. Select the
file you want to upload.
- Click the "Submit" button at the bottom to upload your video.
- Now the admin will check for any illegal or offensive content. Once this is done
and the ad is approved, your post will be visible in the “My Posts” section with
a “Post ID”.
Top
What kinds of video content can I upload?
All videos on Haggle-Mania must comply with our
Terms of Use.
For further information, please see our
Code of Conduct.
Top
What video file formats can I upload?
Haggle-Mania accepts video files from most digital cameras, and cell phones in the
.WMV, .AVI, .MOV, and .MPG file formats.
Top
How do I edit my video?
Most computers come with some sort of video editing application already installed,
such as Apple iMovie or Microsoft Movie Maker. Using these programs, you can easily
edit your videos, add soundtracks, change the file type, compress the file size,
etc.
There are also more advanced editing programs available for purchase or download
online. We encourage you to look around and find the editing software that's right
for you.
Top
How does the user view my ad?
Once you have uploaded the video, the admin has to check the video for any offensive
matter and thereafter activate the video if it is approved. The video becomes visible
in “My Post” section of your account as well as the specific “Category” and “Sub
Category” defined by the advertiser while uploading. Now the ads can be viewed in
whichever category they are. These ads can be viewed in similar manner through mobile
devices. The user logs onto Haggle-Mania via his cell phone or mobile device
and then browses through the defined category to view the ad. The user clicks on
play and your ad or info posting is played on the user’s phone and information is
displayed too to contact the buyer/seller.
Top
How long will my video take to upload?
Depending on your connection speed and the size of the video, it can take anywhere
from a few minutes to several hours to upload a video. Generally, if you have a
high-speed Internet connection you can expect the upload to take somewhere between
1-5 minutes for every 1MB. However, the experience is different for every user because
of the variation in connection speeds.
Top
How long are my videos available on
Haggle-Mania?
Videos stay on Haggle-Mania for the duration opted while uploading videos in “Upload
Post” section. Videos which violate the
Terms of Use
may be taken down by Haggle-Mania.
Top
Can I replace a video and retain the old view count
and posting number?
There is currently no way to replace an old video with a new one and retain the
original view count and posting number. You'll have to start over with your newer
video.
Also, our system runs a checksum on all video files that are uploaded to avoid duplicate
videos. Simply changing the file name will not resolve this. Please remove the video
and edit its length or compression. Then you should be able to upload your ad video
again.
Top
How long can my video be?
All videos uploaded to Haggle-Mania have a 30 seconds time limit. The longer the
video is, the more compression will be required to fit it into that time frame.
For that reason, most videos on Haggle-Mania are under 30 seconds long.
Top
Is there a limit to how many videos I can upload?
We don't have any limit for the number of videos you can upload, and don't foresee
adding a ceiling anytime in the future. So start making videos and upload as many
as you'd like—it's more content for the whole Haggle-Mania viewers to enjoy!
Top
Do I have to have a camcorder to make videos?
No. While camcorders are a great way to make videos, there are other devices. You
can make videos with a webcam, digital camera, or even some cell phones.
Top
How do I make a video?
You'll need to have a device that can capture digital movies—this could be a digital
camera, or even your cell phone! You copy the movies to your computer, and then
you can either upload them as-is or edit them with software such as iMovie or Windows
Movie Maker to add titles and special effects. For more detailed information, read
the
How to Advertise
Top
How do I use my webcam with Haggle-Mania?
You can use your webcam with Haggle-Mania. You can record video using the software
that came with the camera, and then upload it to Haggle-Mania, with or without editing
first.
Top
How do I remove one of my videos?
To remove one of your videos, simply log in, click the "My Posts" link in the upper
left corner of your account page and check the box next to edit section of the post
you'd like to remove. Now click “Delete” option down below the list of posts. You
can only remove videos that are checked.
Top
How do I change or add to the information I entered
about my video?
- Click the "My Posts" link in the upper left corner.
- Click the "Edit" link next to the video you want to edit.
- From the next screen, you can change, add to, or delete whatever information you'd
like about your video, including duration of display.
Top
What should I put in my video description (Title/Text
Message)?
To best promote your video, you'll want its description to be both accurate and
interesting. Here are a few tips to help you get started:
Make your description clear and specific: Your video should stand out from the crowd.
Try to determine what content it contains that will help users find it and distinguish
it from other videos. Using descriptive language in complete and short sentences
is a good idea.
Categorize correctly: The category into which you place your video is part of its
description as well. People are likely to watch it more frequently if it's placed
in a relevant category.
Top
Advanced:
How do I watch a video on my mobile device?
The ads can be viewed through mobile devices. The user logs onto Haggle-Mania via
his cell phone or mobile device (http://migital/HAGGLEMANIA/Wap/Home.aspx)
and then browses through the defined category to view the ad. The user clicks on
play and your ad or info posting is played on the user’s phone and information is
displayed too to contact the buyer/seller.
Top
Does the user have to type in the URL for Haggle-Mania
each time he wants to go to Haggle-Mania?
No, the user can download an icon to link onto
www.Haggle-Mania,
then; he only has to click on the link and then browses through the defined category
to view the ad. The user clicks on play and your ad is played on the user’s phone
and information is displayed too to contact the buyer/seller.
Top
Can all phones access Haggle-Mania?
About 90 percent of the phones on the market use 3GP language and will play your
ad. However, everyone mobile phone subscriber is not connected to the Internet.
However, the number of mobile phone who subscribes to Internet connection is increasing
and we believe that eventually all mobile phones will have Internet access.
Top
What is an .MSWMM file?
A .MSWMM file is a Windows Movie Maker project file. By saving the project,
it allows you to return to the movie and make modifications at a later time. However,
if you're satisfied with the movie and would like to upload and share your file
through Haggle-Mania, you will need to choose "Save Movie File" under the "File"
menu (which is different from "Save Project", which creates the .MSWMM file).
Top
What is a .mov file?
Files saved with a .mov extension are QuickTime movies. They are often created by
iMovie on a Mac, but other video editing programs can also save in this format.
QuickTime .mov files can be uploaded to Haggle-Mania without any additional conversion.
Top
Are all Haggle-Mania
videos available on Haggle-Mania Mobile?
All the video/audio/images as well as text messages can be viewed through Haggle-Mania
Mobile. The user browses through the defined category to view the ad. The
user then clicks on play and your ad is played on the user’s phone and the buyer/seller
can be contacted through the contact information that will be displayed near the
video.
Top
How do I navigate the Haggle-Mania
Mobile Web site?
While different mobile devices use different keys and functions for navigation,
they should behave somewhat similarly on Haggle-Mania
Use the up and down arrow keys to scroll through the various fields to view the
videos that appear on the featured page.
Top
How do I find videos to watch?
Haggle-Mania Mobile works much like the main Haggle-Mania Search page. You can find the videos you'd like to watch in the
same ways you're used to using on Haggle-Mania search page of website on your PC.
Top
Policies:
Why was my account suspended?
Your account was suspended due to repeated or severe violation of our
Terms of Use . Users with suspended or terminated accounts are
prohibited from creating new accounts or accessing Haggle-Mania features.
Top
How does Haggle-Mania
handle inappropriate content?
When Haggle-Mania users identify inappropriate content, as described in our Terms of Use and
Code of Conduct,
they can send us an e-mail and
that video will be immediately remove.
Top
Why was my video taken down?
Your video was taken down, after a review by Haggle-Mania staff, because of either
inappropriate content or copyright violation, as defined by our Terms of Use. Please review the Haggle-Mania
Code of Conduct
for more information on how to stay out of trouble on Haggle-Mania.
Top
How do I report copyright infringement?
If you are the copyright owner of a video and wish to report content being used
without your permission, please send us a mail to
submit a copyright infringement notice.
Top
How do I file a counter notice?
To file a counter notification with us, you must provide a
written communication that sets forth the items specified below.
Please note that you will be liable for damages (including costs and attorneys'
fees) if you materially misrepresent that a product or activity that is not infringing
the copyrights of others. Accordingly, if you are not sure whether certain material
infringes the copyrights of others, we suggest that you first contact an attorney.
Please understand that filing a counter notice may lead to legal proceedings between
you and the complaining party to determine ownership, and if your claim is rejected,
you may face severe legal and financial penalties.
Top
What if I believe I have been falsely accused
of copyright infringement?
If you feel a content owner has misidentified your content as infringing, you may
file a counter-notification. Please send us a mail for
notifying the issue.
Top
What is your policy on copyright
infringement?
Haggle-Mania respects the rights of copyright holders and publishers and requires
all users to confirm they own the copyright or have permission from the copyright
holder to upload content. We promptly remove content when properly notified through
your mail. Repeat infringers'
videos are removed and their accounts are terminated and permanently blocked from
using Haggle-Mania.
Top
Why was my video removed for
copyright while similar videos were not?
When we are notified or otherwise become aware that a particular video uploaded
to our site infringes another's copyright, we respond promptly, as the law requires.
If there remain videos on the site that appear similar to the one(s) we've removed,
we are likely either not aware of them or do not have reason to believe they are
infringing. Sometimes a copyright owner authorizes some, but not all, of its works
to appear on our site. Other times, very similar videos are owned by different copyright
owners, and one may grant permission while another does not.
Top
Why can't I hear the audio
when I'm watching a video?
To make sure that you hear sound while watching videos, please check the volume
controls on your computer/mobile devices. Also, be sure to increase the volume on
other conventional video players on your computer, such as Real Player or Windows
Media. This may have an effect on your computer's master volume levels. Next, check
to see if your system meets these requirements for running the video player:
- Macromedia Flash Player 7.0+ plug-in
- Windows 2000 or higher with latest updates installed
- Mac OS X 10.3 or higher
- Firefox 1.1+, Internet Explorer 5.0+, or Safari 1.0+
- Broadband connection with 500+ Kbps
Top
Troubleshooting:
My upload had been running a long time and hasn't completed. What should I do?
Uploading a video can take several hours, depending on the length of your video
and the demand on the servers. If your video upload is taking longer than 24 hours
to complete, we recommend canceling the upload, checking the length and settings
for your video, and uploading it again.
Top
What does "Invalid file format
error" mean?
"Invalid file format error" means that your video is in a format that our system
does not accept. We accept most file formats, including .wmv, .mov, .mpg, or .avi.
If your video meets these minimum requirements and still won't upload, it may be
due to a problem with the video compression you are using.
If you're using Windows Movie Maker, it's also possible that you tried to upload
your .MSWMM file. This is not an actual movie file. An .MSWMM file is a Windows
Movie Maker project file. If you're satisfied with your movie, choose the "Save
Movie File" option under the "File" menu to create a movie file that can be uploaded
to Haggle-Mania.
Top
I keep being asked to log
in, even though I entered my username and password correctly. What should I do?
If you are unable to login with what you know to be your correct username and password,
please ensure that you have cookies enabled. If your cookies are already enabled
or enabling them doesn't resolve this issue, try clearing the browser's cache.
Top
Failed (invalid file format)
This status message means that the file type of your video isn't supported by our
site. Haggle-Mania does not currently accept videos in Flash (.flv) format. You
may need to try using software other than the software that came with your camera,
such as Windows Movie Maker (included with every Windows installation), or Apple
iMovie. By opening your video file with one of these programs and then saving as
.avi, .mpg, .wmv, or .mov, you should be able to upload your video with no problems.
Top
Failed (unable to convert
video file)
This message means that your video is in a format that our converters don't recognize.
Try converting the video into a different format with a converter or editing program
and then uploading it again.
Top
Rejected (Terms of Use violation)
The video may have been rejected due to a Terms of Use or copyright violation. Please
review our Terms of Use
and Code of Conduct.